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Overview

SAFE

Branding:

One says a human must hear or see something at least 7 times in order to recognize or even take notice of a certain product. If you want to increase the high profile of an existing brand or  place a new brand on the market, you must  use the whole spectrum of the marketing mix.

Branding is one of the methods to increase the high profile of your brand or product. CCS contacts your target group and presents your brand or product, or informs your target group about the opening of a new location.

Data updating:

Nothing is more embarrassing than calling a customer and asking for Mrs Mayer instead of Mr Mayer, sending birthday greetings at a wrong date or not inviting the CEO of one of your customers to an important event. This can happen if you do not update your customer data. With an updated database a target oriented sales approach can be guaranteed therefore a valuable basis for increasing customer satisfaction will be established.

Surveys (market research):

To know exactly what your customer or the market wants, who your customer is, how you can contact him and where you have to place your brand or product, is an important strategic advantage in competition with your business rivals. In surveys we support you in conception and design of the survey, conduct it either in your name or anonymously and analyse the data.

Tele marketing:

To inform the customer about your brands, products, services or the field of your active business activities, does not only increase the high profile of your brand, your product or your service. Even the turnover can increase much faster than usual. CCS contacts the appropriate target group, introduces your products or services, posts product brochures and schedules appointments for your field staff. This can also be accomplished in form of a follow-up (pre-dispatched brochures).

Tele sales:

The direct sales of products via telephone including a professional consultation can determine the success or failure of the company and its products and services. We offer you the opportunity to determine the exact communication and sales strategy with us as well as professional sales agents.

Mystery calling:

In order to know if your employees or diverse subsidiaries match the high service and quality requirements, it makes sense to test them from time to time by qualified agents. In the run-up to the mystery calling it is exactly determined what shall be tested and what questions shall be asked. After the ending of the mystery calling you will receive the appropriate analysis of the questions.