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Overview

SAFE

Assistance – a French word – simply means “help”. Help when you need it immediately. When a sudden emergency occurs, in the middle of the night, whilst travelling, in every situation under any circumstances. The fundamental idea is simple: you need help – you call – the assistance control room takes cares of the rest.

High assistance quality

In order to guarantee fast and appropriate emergency help, strong customer loyalty and cost reduction, CCS operates a 24/7 alarm center, operated by dedicated and experienced Agents. Furthermore CCS disposes of the worldwide largest provider network.

Apart from classical Assistance we offer:

Technical assistance:

• car recovery, car road repair service, towing

• onward or return journey with a rented car, taxi, train, plane

• obtainment of technical reports and estimates of cost

• commissioning of experts

• and much more

Medical assistance:

• medical care (doctor’s ward round either at home or in hospital, ambulantary or stationary care and treatment)

• medical clarification by specialized doctors (diagnosis, quality of care, clarification of transportability)

• clearance of costs (audit of coverage, cost absroption, cost containment)

• ambulance service and recurrence (ground, air, with or without escort)

• and much more

Juristic assistance:

• arrangement of a German speaking lawyer abroad

• arrangement of a specialized lawyer locally in Austria 

• arrangement of a specialized tax consultant

• and much more

Home assistance

• back-up of important documents

• deposit of a spare key / information where to find a spare key

• allocation of deposited documents and plans

• info hotline suggesting recommendable craftsmen in case of renovation

• reparation of damages, rehabilitation of fire and water damages

• replacement of documents

• and much more

Lifestyle assistance

Lifestyle assistance uses efficient service networks, databases and organisation know-how for not emergency based, individual services. Typical services of lifetsyle assistance are:

• tracking and shipment of rare and hardly obtainable products, - worldwide

• organisation of coveted tickets, particularly abroad

• assistance in the realisation of inventive and fancy gift ideas

• organisation of atypical events and soirees

• assistance in unpleasant and time-killing activities

• obtainment of diverse offers for price comparison

• and much more

Care assistance

• analysis of needs in permanent or limited cases of nursing

• nursing by authorized personnel

• housekeeping help

• catering service

• babysitting

• ward round services

• cleaning

• and much more

Office assistance

• organisation of efficient help by verified and flexible craftsmen in case of an emergency in the office / company (fitter, carpenter, glazier, locksmith, roofer, electrician, transports, equipment service)

• guaranteed  24 hour availability and handling of defined work (outsourcing)

• supply of multilingual personnel of all qualification grades

• and much more

Business assistance

• organisation of an interpreter during a business travel

• organisation of transport

• bookings, repostings and cancellations

• and much more

Relocation services

In the area of relocation management we have seeked for a reliable and competent partner, which is Kalliste relocation management. more

• planning and realisation of relocations of  employees / locations

• organisation of  relocations

• house hunting support

• job search for partners

• negotiation public authorities

• search for schools / kindergardens

• organisation of car transfers and support in buying (leasing) a new car

• and much more

For the assistance services of the 21th century click here more